Legal Rules for Access and Wallet Activity
Our Legal notice explains the conditions that apply when you create an account, complete phone verification, enter the lobby or request a withdrawal. Access and eligibility depend on local law, so you should check whether the service is available to you before continuing. We record wallet
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actions connected to your account so DANA, OVO, GoPay, QRIS, bank transfer and virtual account status can be matched to the correct request. A mismatch, incomplete verification step or unusual access pattern may require us to pause a transaction while we check the account details. The
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notice also covers permitted use, policy changes, account closure requests and the route for raising a concern. You can read the current wording before opening an account and return to this page whenever you need to check a policy point.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.