Reference

airhoki Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open an account, use the mobile browser path, check wallet status, or enter the Live Dealer Lobby.

Account clarityWallet dataMobile accessPolicy requests

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How DANA And QRIS Data Is Used

airhoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers details you provide during account creation, including your contact details and the phone verification step required before account access. We also receive technical records from the device and browser you use, such as session time, security events, and the page path leading

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to the lobby. Payment references can show whether a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account request was submitted and matched to your account; we do not need your wallet password to check that status. We use these records to provide account support, investigate
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unusual access, maintain payment records, and meet requests where local law permits. Our services and any related data handling are intended for eligible Indonesian access, which depends on local law. You can ask us what we hold, request a correction, or ask about deletion through the
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support path below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH REQUESTS

Contact Us About Privacy Policy

A clear support route helps you make a Privacy Policy request without searching through the lobby. Tell us which account step concerns you, whether the question involves DANA or another wallet, and the email or phone detail linked to your account. We may ask for account verification before discussing personal records. If you are in Semarang, the same account support path applies; access remains where local law permits.

Team online

Account request

Ask us to confirm the personal details connected with your account, explain the phone verification record, or correct a detail that no longer matches your current account information.

Wallet record

For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account questions, include the payment reference and date so we can locate the relevant wallet status record.

Access concern

If your mobile browser shows an unexpected sign-in or a payment receipt does not match your account, contact support through the account help path before sharing further details.

DATA HANDLING

What We Keep And Why

We handle Privacy Policy requests through practical account records rather than vague categories.

Account details

We use your submitted account details to create and maintain your account, respond to Privacy Policy requests, and match a…

Phone verification

The phone verification step helps us confirm account access.

Device records

When you use the mobile browser path, technical records can include browser type, session time, and security signals.

Cookies

Cookies and similar browser storage can remember session choices and support security checks.

Wallet matching

Payment references from DANA, OVO, GoPay, QRIS, bank transfer, or virtual account help us match a cashier event to your…

Retention and changes

We keep records for account support, security checks, payment reconciliation, and legal duties for the period needed.

Privacy Policy Answers For airhoki

These Privacy Policy answers focus on the account actions you are most likely to take: opening access, verifying your phone, using a local wallet, browsing from a mobile device, and asking us to change or remove personal data. If your question is not listed, contact support with the account detail you want us to check.

It covers account details, phone verification, device and browser records, cookies, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

Phone verification helps confirm that the person requesting account access or a data change is connected to the account. We retain the verification result and related security record for that purpose.

No. We use payment references and status details to match a wallet or transfer event with your account. We do not ask for your DANA, OVO, GoPay, or QRIS wallet password.

When you use the mobile browser path, we may record browser type, session time, and security signals. These records help us investigate sign-in problems and unusual account activity.

Contact our account support path and identify the account detail you want to access. We may request phone verification or another account check before sharing personal records with you.

Yes. Send a correction or deletion request through support and explain which record is involved. We assess the request against account security, payment reconciliation, retention needs, and local law.

The policy is intended for eligible Indonesian access where local law permits. Whether you can access an account or particular service depends on local law and the applicable account checks.

airhoki Privacy Policy For Your Account

Contact Us About Privacy Policy

Account request

Wallet record

Access concern

What We Keep And Why

Account details

Phone verification

Device records

Cookies

Wallet matching

Retention and changes

Privacy Policy Answers For airhoki

01 What does the airhoki Privacy Policy cover?

02 Why does airhoki need phone verification?

03 Does the Privacy Policy store my DANA or OVO password?

04 What device data does airhoki collect?

05 How can I request my personal data?

06 Can I ask airhoki to correct or delete data?

07 Does this Privacy Policy apply everywhere in Indonesia?

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